Last updated: June 2026
When you create an account: your email address and authentication method (email/password or Google OAuth). When you submit a review: your review content, rating, and any proof-of-purchase or call confirmation you provide. When you submit a coach: the coach information you provide and your account identifier. When a coach claims a profile: verification materials submitted (business email confirmation, direct message screenshot, or other verification screenshot). We do not collect payment card details — Stripe handles all payment processing under their own privacy policy.
To operate the platform: display reviews, enforce guidelines, process claims, and communicate with you about your submissions. To verify identity for coach claims. To send transactional emails (review confirmation, claim status, subscription receipts) via Resend. We do not sell your data. We do not share reviewer identity, contact information, or proof-of-purchase documents with coaches or any third party.
Reviews display initials only. Your account is linked to your review internally for moderation and enforcement purposes only. That link is never exposed publicly or shared with the coach being reviewed.
Documents submitted as proof of purchase or identity verification are used solely for the purpose of verification. They are deleted within 30 days of submission regardless of outcome.
We use minimal cookies for authentication only. We do not use advertising cookies or third-party tracking. No cookie banner is required because we do not use non-essential cookies.
We do not currently use analytics tracking.
We use the following third-party services to operate the platform: Supabase (database and authentication, data processed in the US), Stripe (payment processing — we never see your card details), and Resend (transactional email). Each operates under its own privacy policy and data processing terms.
CoachCheck currently serves users in the United States. Data submitted to the platform is processed in the United States under US law. If you are accessing the platform from outside the US, please be aware that your data will be processed in the US and US privacy law will apply. You may request deletion of your account and all associated data at any time by emailing privacy@coachcheck.co. We will process deletion requests within 30 days. Reviews submitted under your account will be anonymised rather than deleted to preserve platform integrity.
privacy@coachcheck.co